NDIS SIL Registration Checklist 2026

Core Module 1 — Rights and Responsibilities of Participants

• Easy English service information / participant handbookWhat your service does, what participants can expect.
• Privacy and dignity policyIncluding image, possessions, and personal space.State overlay: HRA Vic (Health Records Act 2001), HRIPA NSW (Health Records and Information Privacy Act 2002), and HRA ACT (Health Records (Privacy and Access) Act 1997) layer over the federal Privacy Act.
• Informed consent procedureIncluding supported decision-making and capacity assessment triggers.State overlay: State guardianship and administration legislation varies.
• Information access / participant records access procedureState overlay: HRA Vic, HRIPA NSW, and HRA ACT impose differing access timeframes.
• Independence and informed choice procedure
• Violence, abuse, neglect, exploitation and discrimination prevention policyState overlay: State-specific mandatory reporting obligations vary.

Core Module 2 — Provider Governance and Operational Management

• Governance frameworkEntity structure, board / directors, delegations, conflict-of-interest declarations.
• Risk management policy and four operating registersRegisters required: operational risk, participant risk, WHS risk, and cyber risk.
• Quality management policy and continuous improvement register
• Information management / records management procedureRetention, indexing, destruction.State overlay: State health-records legislation imposes 7-year minimum for adult records, longer for under-18s; rules differ by state.
• Information security policyEncryption at rest and in transit, MFA, RBAC, access reviews.
• Notifiable Data Breach (NDB) response procedureOAIC 30-day notification, internal escalation, customer-side notification.State overlay: State breach notification regimes (My Health Record, Vic Health Records) add layers.
• Human resources policy and code of conductIncluding NDIS Code of Conduct attestation.
• NDIS Worker Screening registerEvery worker, expiry-tracked.State overlay: Federally uniform; recognition of equivalent checks during transition varies by state.
• Working with Children Check (or state equivalent) registerWhere supports involve under-18s.

  VIC

  Working with Children Check (Vic)

  NSW

  Working with Children Check (NSW)

  QLD

  Blue Card

  SA

  Working with Children Check (SA)

  WA

  Working with Children Check (WA)

  TAS

  Registration to Work with Vulnerable People

  ACT

  Working with Vulnerable People (Background Checking)

  NT

  Ochre Card (Working with Children Clearance)

• Recruitment, orientation, and induction procedure
• Training register and mandatory training matrixFirst aid/CPR, manual handling, medication, behaviour support, NDIS Worker Orientation Module.
• Performance management and supervision procedure
• Worker termination, grievance, and whistleblower procedureState overlay: State industrial relations and Fair Work overlays vary.
• Feedback and complaints policy and complaints register
• Incident management policy and incident register
• Reportable incidents register5-day rule (24-hour rule for deaths and serious injury). Verify category-specific timeframes.
• Restrictive Practices register (RPRS)Every authorised practice, behaviour support plan reference, monthly reporting.State overlay: State authorisation pathways differ — Vic Senior Practitioner, NSW Restrictive Practices Authorisation Panel, QLD Public Guardian, etc.
• Financial management policy, fraud and corruption, conflict-of-interest register
• Business continuity and disaster recovery plan
• Provider notice procedureClosure, suspension, change of circumstance, key-personnel change.

Core Module 3 — Provision of Supports

• Service agreement templateIncluding pricing, cancellation, complaints, exit rights.State overlay: State consumer protection legislation overlays for participants with disability.
• Service planning and review procedureIncluding plan utilisation tracking.
• Communication accessibility procedureEasy English, AUSLAN, interpreter access, AAC.
• Transition / exit procedureIncluding warm handover to incoming provider.
• Restrictive practices authorisation procedureState overlay: State RP authorisation differs — see RPRS row above.
• Behaviour support plan procedureWhere applicable (most SIL providers have at least one).
• Medication management policyAdministration, storage, S4/S8, errors, refusal.State overlay: State poisons and drugs legislation imposes additional controls.
• Mealtime and dysphagia management policyIncluding IDDSI levels, swallow assessments.
• Personal care, hygiene, and continence procedure
• Health and wellbeing procedureFalls, pressure injury, skin integrity, hydration, weight monitoring.
• Manual handling and mobility procedureState overlay: WHS overlay per state.

Core Module 4 — Provision of Supports Environment

• Service delivery environment risk assessmentEvery site, refreshed annually.
• Emergency and disaster management planSite-specific, with participant evacuation profiles.State overlay: Bushfire / cyclone / flood planning expectations vary by region and state emergency management law.
• Fire safety policy and evacuation planDrill records, smoke alarm schedule, sprinkler servicing.State overlay: State fire safety regulations differ on residential SIL site classifications.
• WHS policy and WHS register

  VIC

  Occupational Health and Safety Act 2004 (Vic) — pre-harmonisation regime

  NSW, QLD, SA, WA, TAS, ACT, NT, Cth

  Model WHS Act 2011 (harmonised)

• Visitor and contractor management procedure
• Vehicle and transport policyIncluding participant transport, driver licensing, insurance, vehicle maintenance.
• Maintenance schedule and asset register

SIL-specific

• House rules / shared-living participant agreement
• Roommate matching procedureIncluding consultation with participants and decision criteria.
• Vacancy management procedure
• Tenancy / shared accommodation agreement templateSeparate from the service agreement.State overlay: State residential tenancy legislation interacts; some states have specific SDA / SIL tenancy provisions.
• Overnight / sleepover / active-night support procedureSCHADS Award implications for worker shifts.

Frequently asked

Does every SIL provider need to be registered by 1 July 2026?

The NDIS Quality and Safeguards Commission has announced mandatory registration commencing 1 July 2026, with the SIL and platform provider segment in the first scope. Refer to the Commission's published transition guidance for the operational mechanics; these continue to be clarified ahead of commencement.

What is the difference between Stage 1 and Stage 2 audits?

Stage 1 is a documentation / desk audit. Stage 2 is the on-site verification. Both are required for certification.

How long does the full audit cycle take?

Four to eight weeks per stage is typical. Q2 2026 schedules with JAS-ANZ-accredited auditors are already filling.

Can I choose my own auditor?

Yes. Providers choose from the JAS-ANZ-accredited list published by the NDIS Commission. Compliance Care does not refer specific auditors — see our Impartiality Statement at /trust.

What happens if a provider fails Stage 1 or Stage 2?

Audit Recovery may be undertaken before re-presenting. The Commission's process for re-audit and provider conditions is documented on the Commission website.

How does Compliance Care help?

We provide a Registration Sprint that maps your existing documents to the Practice Standards, builds the missing artefacts to an auditor-ready standard, and gives you a Monitoring System so your evidence does not go stale after audit. We do not perform the audit; we do not refer auditors.